Only open to master’s students in Psychology with specialisation Economic and Consumer Psychology.
This course —consisting of small-group seminars— provides you with advanced and specialized knowledge of the concepts, methods, and research findings central to the study of emotions in (social) contexts relevant to economic and consumer behaviour and of how this knowledge can be applied to understand and influence economic and consumer decisions. The seminars are interactive work group sessions and initiated by students’ views on the addressed themes. Each seminar has a specific theme to examine the influence of emotions on economic and consumer decisions (i.e., The Emotional Consumer, The Good Consumer, The Persuaded Consumer, The Complaining Consumer, The Conspicuous Consumer, and The Tempted Consumer). During these sessions your academic skills are further developed by presenting and discussing recent scientific insights in the role of emotions in economic and consumer behaviour. At the end of the course, your skills to apply theoretical insights to a ‘real life’ economic and consumer psychology topic will be further advanced and assessed by writing a paper.
During the course, students:
Gain specialized knowledge of theories, concepts, methods, and research findings central to the study of emotions in social contexts relevant to economic and consumer behaviour;
Learn to analyze different aspects of economic and consumer behaviour from a scientific perspective on emotions; and
Learn to apply their knowledge of emotions to understand and influence economic and consumer behaviour in practice.
For the timetable of this course please refer to MyTimetable
Students must register themselves for all course components (lectures, tutorials and practicals) they wish to follow. You can register up to 5 days prior to the start of the course.
It is mandatory for all students to register for each exam and to confirm registration for each exam in My Studymap. This is possible up to and including 10 calendar days prior to the examination. You cannot take an exam without a valid pre-registration and confirmation in My Studymap. Carefully read all information about the procedures and deadlines for registering for courses and exams.
Exchange students and external guest students will be informed by the education administration about the current registration procedure.
Mode of instruction
The course consists of 7 2-hour work group sessions (attendance of all work group sessions is mandatory; no web-lectures available).
The final grade is based on: 5 written assignments (1 selected for grading, 50%) and 1 final paper (50%).
To pass the course, a total (weighted) course grade of at least 6.0 is required, whereby the mark for the paper should be at least 6.0.
In case your mark for the paper is lower than a 6.0 or if you miss the deadline, you will be given 4 weeks to (re)submit the paper. In that case, your mark for this assignment will not be higher than 6.0.
The Institute of Psychology follows the policy of the Faculty of Social and Behavioural Sciences to systematically check student papers for plagiarism with the help of software. Disciplinary measures will be taken when fraud is detected. Students are expected to be familiar with and understand the implications of this fraud policy.
In the work group sessions we will use:
Seminar 1, The Emotional Consumer
1. Lerner, J. S., Li, Y., Valdesole, P., & Kassam, K. S. (2015). Emotion and decision making. Annual Review of Psychology, 66, 799–823.
2. Garg, N., & Lerner, J. S. (2013). Sadness and consumption. Journal of Consumer Psychology, 23, 106-113.
3. Lelieveld. G.-J., Van Dijk, E., Van Beest, I., & Van Kleef, G. A. (2013). Does communicating disappointment in negations help or hurt? Solving an apparent inconsistency in the social-functional approach to emotions (2013). Journal of Personality and Social Psychology, 105, 605–620.
4. Mogilner, C., Aaker, J., & Kamvar, S. D. (2011). How happiness affects choice. Journal of Consumer Research, 39, 429-443.
Seminar 2, The Good Consumer
1. van Kleef, G. A., & Lelieveld, G. J. (2022). Moving the self and others to do good: The emotional underpinnings of prosocial behavior. Current opinion in psychology, 44, 80-88.
2. Cryder, C. E., Loewenstein, G., & Scheines, R. (2013). The donor is in the details. Organizational Behavior and Human Decision Processes,120, 15-23.
3. Dunn, E. W., Aknin, L. B., & Norton, M. I. (2014). Prosocial spending and happiness: Using money to benefit others pays off. Current Directions in Psychological Science, 23, 41–47.
4. Newman, G. E., & Cain, D. M. (2014) Tainted Altruism: When doing some good is evaluated as worse than doing no good at all. Psychological Science, 25, 648–655.
Seminar 3, The Persuaded Consumer
1. Strick, M., Van Baaren, R. B., Holland, R. W., & Van Knippenberg, A. (2009). Humor in advertisements enhances product liking by mere association. Journal of Experimental Psychology: Applied, 15, 35.
2. Hendriks, H., Van den Putte, B., & De Bruijn, G.-J. (2013). Changing the conversation: The influence of emotions on conversational valence and alcohol consumption. Prevention Science, 15, 625–633.
3. Mukherjee, A., & Dubé, L. (2012). Mixing emotions: The use of humor in fear advertising. Journal of Consumer Behaviour, 11, 147–161.
4. Dunn, L., & Hoegg, J. (2014). The impact of fear on emotional brand attachment. Journal of Consumer Research, 41, 152–168.
Seminar 4, The Complaining Consumer
1. Bougie, R., Pieters, R., & Zeelenberg, M. (2003). Angry customers don’t come back, they get back: The experience and behavioural implications of anger and dissatisfaction in services. Journal of the Academy of Marketing Science, 31, 377–393.
2. Gregoire, Y., & Fisher, R. (2008). Customer betrayal and retaliation: When your best customers become your worst enemies. Journal of the Academy of Marketing Science, 36, 247–261.
3. Lelieveld, G. & Hendriks, H. (2021). The interpersonal effects of distinct emotions in online reviews. Cognition and Emotion, DOI: 10.1080/02699931.2021.1947199, 1–24.
4. McGraw, P. A., Warren, C., & Kan. C. (2015). Humorous complaining. Journal of Consumer Research, 41, 1153–1171.
Seminar 5, The Conspicuous Consumer
1. Handgraaf, M., Van Lidth de Jeude, M., & Appelt, K. (2013). Public Praise vs. Private Pay: Effects of Rewards on Energy Conservation in the Workplace. Ecological Economics, 86, 86–92.
2. Sivanathan, N., & Pettit, N. C. (2010). Protecting the self through consumption: Status goods as affirmational commodities. Journal of Experimental Social Psychology, 46, 564–570.
3. Bolderdijk, J. W., Brouwer, C., & Cornelissen, G. (2018). When Do Morally Motivated Innovators Elicit Inspiration Instead of Irritation?. Frontiers In Psychology, 8, 1–9.
4. Van Griskevicius, V., Tybur, J. M., & Van den Bergh, B. (2010). Going green to be seen: status, reputation, and conspicuous conservation. Journal of Personality and Social Psychology, 98(3), 392-404.
Seminar 6, The Tempted Consumer
1. Van der Wal, R., & Van Dillen, L. F. (2013). Leaving a flat taste in your mouth. Task load reduces taste perception. Psychological Science, 24, 12771284.
2. Van Dillen, L. F., Papies, E. K., Hofmann, W. (2013). Turning a blind eye to temptation: How cognitive load can facilitate self-regulation. Journal of Personality and Social Psychology, 104, 427443.
3. Goldsmith, K., Cho, E. K., & Dhar, R. (2012). When guilt begets pleasure: The positive effects of a negative emotion. Journal of Marketing Research, 49, 872–881.
4. Hofmann, W., Vohs, K. D., & Baumeister, R. F. (2012). What people desire, feel conflicted about, and try to resists in everyday life. Psychological Science, 23, 582–588.
Dr. Elise Seip firstname.lastname@example.org